Pampering4life requires a credit card hold for new clients requesting appointments. This hold for reservations ensures us that you will take consideration when booking your appointments while reserving your specific time of service. Clients are not charged at time of booking. Charges only occur in the event of no shows or last minute cancellations. A charge of $25 will only be assessed due to the unfortunate events mentioned. If appointments are rescheduled within 24-48 hours before appointments or appointment is implemented. No charge will be allocated. We will not charge credit cards without consumer's full permission and understanding of policy. Pampering4life is fully compliant with a Certificate of PCI Compliance issued by ControlScan with the highest level of security to ensure the safety of all client financial information. If you have any further questions in reference to this policy. Please contact our office at 877-898-5130 during normal business hours Mon-Fri 10am-5pm. Thank you for your business.